Starter is $9/mo: a local number, an extension and 300 minutes in and out. Add people for $4 each and numbers for $5. Phone support for everyone. Plus taxes and 911 fees.
Questions? Call us: (877) 671-1771
Your first 30 days: 1 number, no toll-free. Extra and toll-free numbers can be added from day 31, so checkout leaves them off your first bill.
Texting is optional. Carriers make every business register before it can text, which takes 1 to 3 weeks; we do the paperwork. Only texts you send count toward your allowance. Replies are free up to 3 times that allowance, and a picture counts as one text. At your allowance, sending pauses until next month. Add 300 more for $9, or turn on pay-as-you-go at $0.03 a text with a monthly cap you set. Replies, opt-outs and calls never pause.
Every extension adds to one pool, so a busy person borrows from a quiet one. Past the pool, calling out is $0.02/min up to a spend limit you set (it starts at $25), and incoming calls are never cut off. We email you at 80%. Calls between your own extensions don't count.
Every plan: free assisted setup, free number porting help, and phone support from real people. No setup fees. Have us set it up, free
No junk fees: prices are before tax, and government taxes and 911 fees are itemized at cost. Nothing else is added.
Nonprofits, churches and houses of worship: 25% off. Off the plan, monthly or annual; add-ons, usage, and taxes and fees still apply. Who qualifies and how to verify
Moving several locations off an older system? How Business+ works.
what offices pay
One extension per person, everyone's minutes in one pool, browser phone and desk phones included. Here's the whole bill as your office grows:
Prices before tax. We add only government taxes and 911 fees, at cost and itemized (see an example). Weighing other providers? See side-by-side comparisons, dated and sourced.
how it works
Phone menus, business hours, ring groups, voicemail to text, webhooks, the browser phone, and desk phones. Windows, Mac, and mobile apps are not ready yet. You add people and numbers. Texting is an optional add-on.
One extension rings the browser phone, a desk phone, and their cell. Pay for the people who answer, not for every phone on the desk.
An assistant that reads your live setup and helps you change it. "Make my main number ring the front desk, then voicemail" - Switchboard proposes the change, you click apply.
If it isn't right within 30 days, we refund your subscription fees. Once per business; usage and pass-through fees aren't refundable.
Your numbers, not ours. One-click cancel. Port-out PIN visible in your dashboard. You shouldn't need to chat with support to leave.
see it
included on every plan
Spam screening is included on every plan. The carrier already knows which calls are spoofed, and we put that signal on the call log.
Telnyx hands us the carrier-signed attestation in the call webhook. We turn that into a verdict - clean, suspicious, spam, or blocked - and stamp it on the call log. Tagged calls still ring. A number on your block list does not.
Every inbound row on the call log has a 🚫 button. Click it, the number is blocked for that brand
with an optional reason and an optional auto-expire date. Manage the whole list at
/phone/blocklist. Each workspace keeps its own list - your restaurant's blocks don't bleed
into your consulting LLC.
No mystery. The badge tells you why a call was labeled the way it was. Suspicious and spam calls still ring, with the badge on the call log, so a mislabeled customer is never lost. Blocked calls don't ring at all.
Coming soon: route suspicious callers through the AI screener for a 10-second screen before your phone rings. It will ask who's calling, transcribe it, and only ring through if it sounds real. Opt-in on every plan when it ships.
Why free? Because filtering spoofed calls costs us $0 - Telnyx already gives us the signal. Charging extra for something that costs nothing felt wrong.