A per-user small-business phone service that also sells its own phone hardware, and the owner of phone.com since December 2025. TimberSwitch is a small-business phone system from $9 a month plus $4 per extra extension, with an AI receptionist coming soon as an add-on. Here is how they compare, as of October 2026.
| Feature | TimberSwitch | Ooma |
|---|---|---|
| Plan compared | Starter, one extension per user | Ooma Office Pro (AI priced with Pro Plus) |
| Pricing model | Per extension: $9 for the first (with a number), $4 for each extra; one extension rings the app, a desk phone and a cell | Per user, plus an AI bundle per account |
| 1 user, no AI | $9 (Starter, 1 extension, 300 minutes each way) | $25 |
| 3 users, no AI | $17 (Starter, 3 extensions, 900 minutes each way) | $75 |
| 10 users, no AI | $45 (Starter, 10 extensions, 3,000 minutes each way) | $250 |
| 1 user, with AI receptionist | AI receptionist coming soon as an add-on | $45 |
| 3 users, with AI receptionist | AI receptionist coming soon as an add-on | $105 |
| 10 users, with AI receptionist | AI receptionist coming soon as an add-on | $315 |
| AI receptionist | Coming soon as an add-on to any plan. Until then, phone menus, ring groups and voicemail to text answer for you. | Yes, as an add-on: an AI bundle at $15 a month per account, priced in our sweep with the Pro Plus plan (about $30 per user). |
| Auto-attendant (IVR) | Yes, IVR menus, business hours and ring groups on every plan | Yes |
| Spam call filtering | Included on every plan: STIR/SHAKEN-based spam labels on the call log and a per-business block list | Not checked in our sweep. See the vendor's documentation. |
| Contracts and fees | Monthly, or 10% off billed annually. Cancel anytime, free port-out. 30-day money-back guarantee. Government taxes and 911 fees itemized at cost; no other fees added. | Not checked in our sweep. See the vendor's terms for contract length, taxes and fees. |
Monthly list prices in US dollars as of October 2026, before taxes and fees. Per-user totals are the per-user list price times the number of users. "Not checked" means our sweep did not verify it; it does not mean the feature is missing.
being honest
switching
Porting your number to TimberSwitch is free. Upload a recent Ooma bill, sign the letter of authorization in your browser (or upload a signed copy), and we file the port. Most US ports finish in 5-10 business days, and you can set up routing while you wait. Before you start, get your Ooma account number and port-out PIN, and keep the Ooma account open until the port completes. Cancelling first can release the number.
How porting works · Hear the AI receptionist answer as your business, free · Pricing
As of October 2026, Ooma (Ooma Office Pro (AI priced with Pro Plus)) is priced per user, plus an ai bundle per account: $75 a month for 3 users without AI and $105 with an AI receptionist, from published list prices. TimberSwitch Starter is $9 a month for one extension and $4 for each extra one, so 3 people pay $17 a month. All prices are before tax.
Yes, as an add-on: an AI bundle at $15 a month per account, priced in our sweep with the Pro Plus plan (about $30 per user).
Yes. Porting a number to TimberSwitch is free. You upload a recent bill, sign the letter of authorization in your browser (or upload a signed copy), and most US ports finish in 5-10 business days. Your old service keeps working until the port completes. Before you start, get your Ooma account number and port-out PIN, and keep the Ooma account open until the port completes. Cancelling first can release the number.
You want desk phones and other hardware bought from the same vendor as your phone service. You already use other Ooma services and want them on one account.
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Prices change. Check the vendor's page before deciding, and tell us if something here is out of date.