AS OF OCTOBER 2026 · SOURCED · BEFORE TAX

TimberSwitch vs Quo (formerly OpenPhone)

A modern business phone app built around shared numbers and texting, priced per user, with an AI agent add-on. TimberSwitch is a small-business phone system from $9 a month plus $4 per extra extension, with an AI receptionist coming soon as an add-on. Here is how they compare, as of October 2026.

Feature TimberSwitch Quo
Plan compared Starter, one extension per user Business
Pricing model Per extension: $9 for the first (with a number), $4 for each extra; one extension rings the app, a desk phone and a cell Per user
1 user, no AI $9 (Starter, 1 extension, 300 minutes each way) $33
3 users, no AI $17 (Starter, 3 extensions, 900 minutes each way) $99
10 users, no AI $45 (Starter, 10 extensions, 3,000 minutes each way) $330
1 user, with AI receptionist AI receptionist coming soon as an add-on $132
3 users, with AI receptionist AI receptionist coming soon as an add-on $198
10 users, with AI receptionist AI receptionist coming soon as an add-on $429
AI receptionist Coming soon as an add-on to any plan. Until then, phone menus, ring groups and voicemail to text answer for you. Yes, as an add-on: the Sona AI agent is $99 a month for 250 calls (confirmed on Quo's page, October 2026).
Auto-attendant (IVR) Yes, IVR menus, business hours and ring groups on every plan Yes, on the plan compared
Spam call filtering Included on every plan: STIR/SHAKEN-based spam labels on the call log and a per-business block list Not checked in our sweep. See the vendor's documentation.
Contracts and fees Monthly, or 10% off billed annually. Cancel anytime, free port-out. 30-day money-back guarantee. Government taxes and 911 fees itemized at cost; no other fees added. Not checked in our sweep. See the vendor's terms for contract length, taxes and fees.

Monthly list prices in US dollars as of October 2026, before taxes and fees. Per-user totals are the per-user list price times the number of users. "Not checked" means our sweep did not verify it; it does not mean the feature is missing.

being honest

When Quo is a better fit

  • Your team works mostly by text message and wants shared messaging inboxes at the center of the product.
  • You rely on an integration Quo offers today that TimberSwitch does not yet have.

When TimberSwitch is a better fit

  • You want a low, simple price: $9 for one extension and $4 for each extra, with desk phones and apps included and minutes the whole office shares.
  • You want to talk to a person: phone support and the support form are included for everyone, and setup and porting are free.
  • You want spam labeling, IVR menus, business hours and ring groups on every plan, and no fees beyond government taxes and 911 fees.

switching

Moving from Quo

Porting your number to TimberSwitch is free. Upload a recent Quo bill, sign the letter of authorization in your browser (or upload a signed copy), and we file the port. Most US ports finish in 5-10 business days, and you can set up routing while you wait. Before you start, get your Quo account number and port-out PIN, and keep the Quo account open until the port completes. Cancelling first can release the number.

How porting works · Hear the AI receptionist answer as your business, free · Pricing

Questions

How does TimberSwitch pricing compare with Quo?

As of October 2026, Quo (Business) is priced per user: $99 a month for 3 users without AI and $198 with an AI receptionist, from published list prices. TimberSwitch Starter is $9 a month for one extension and $4 for each extra one, so 3 people pay $17 a month. All prices are before tax.

Does Quo include an AI receptionist?

Yes, as an add-on: the Sona AI agent is $99 a month for 250 calls (confirmed on Quo's page, October 2026).

Can I keep my number if I switch from Quo to TimberSwitch?

Yes. Porting a number to TimberSwitch is free. You upload a recent bill, sign the letter of authorization in your browser (or upload a signed copy), and most US ports finish in 5-10 business days. Your old service keeps working until the port completes. Before you start, get your Quo account number and port-out PIN, and keep the Quo account open until the port completes. Cancelling first can release the number.

When is Quo a better fit than TimberSwitch?

Your team works mostly by text message and wants shared messaging inboxes at the center of the product. You rely on an integration Quo offers today that TimberSwitch does not yet have.

sources

Sources, as of October 1, 2026

  • Quo pricing CONFIRMED ON VENDOR PAGE
  • Quo Sona AI agent CONFIRMED ON VENDOR PAGE
  • TimberSwitch competitor sweep, 2026-10-01: US list prices, monthly billing. Figures not marked as confirmed on the vendor page come from 2026 third-party reviews.
  • TimberSwitch pricing, the same figures we bill.

Prices change. Check the vendor's page before deciding, and tell us if something here is out of date.