Clover for your AI receptionist, connected for you.

Phone ordering turns on with the AI receptionist. We connect Clover now; until that is switched on for your line, the receptionist takes a message instead.

What it will do on a call

1. A returning customer calls. The receptionist recognises the number in Clover and greets them by first name, without reading out anything private.
2. A caller orders for pickup. The receptionist offers only items and options from your Clover menu and reads the order back with the total Clover calculates.
3. The caller confirms the order. It goes to Clover and on to your kitchen printers or screen, the same way your other orders do.

What you can do with it

• A pizza or takeout counter that misses calls during the dinner rush: the AI takes pickup orders while staff stay on the line.
• A cafe with one person on the register: phone orders print in the kitchen like any Clover order instead of being scribbled on a pad.
• Owners who want the right taxes and modifier prices on phone orders without retyping them into Clover.

Use cases

Industries

What the AI receptionist will do on calls

• Searches your Clover items and leaves out anything hidden or marked unavailable.
• Asks for required choices (size, side, temperature) one at a time, using your Clover modifier groups and their minimum and maximum.
• Has Clover price the order with your taxes, then reads back the items, the total and a pickup time.
• After the caller says yes, creates an open, unpaid order in Clover with the caller's name and callback number in the order note, then asks Clover to print it.
• Says the order is in only when Clover created it and accepted the print request. Otherwise it tells the caller honestly that the team will confirm.
• Optionally greets a returning caller by first name when their number matches one Clover customer.

A sample call

How setup works

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Our team connects it with you, usually within 1-2 business days. It's part of our free assisted setup, on every package.

1. Choose Connect on this page or in the app. If it shows Guided setup, Connect opens a short form and our team connects it with you.
2. On a short call we install the TimberSwitch app on your Clover account. You sign in to your Clover Merchant Dashboard as the owner and approve the app's permissions: Inventory read, Orders read and write, and optionally Customers read.
3. Tell us your Clover region (US or Canada) and which order type phone orders should use, for example Pickup or Phone order. You can create one in Clover under Setup, Order Types.
4. Check that your firing device has an order printer set in Clover (Setup, Order Receipts or Printers). That's where phone orders print.
5. Pick your base prep time (20 minutes unless you tell us otherwise).
6. In TimberSwitch, reading the menu and pricing are on. Turn on sending orders to the kitchen when you're ready.
7. Call your number and place a test order, then void it in Clover.

What it costs

Works with the AI receptionist, an add-on to any plan once it launches.

Good to know

• Built from Clover's documentation. Your restaurant is among the first connected, so we check the first orders with you.
• Pickup orders only, paid at pickup. No delivery, no tips, no discounts or coupons.
• The AI never takes card numbers on the phone. Clover Hosted Checkout links can't pay for a Clover register order, so we don't send payment links for Clover.
• US and Canada merchants first. Clover's order pricing endpoint is documented for North America only, so Europe and Latin America need checking with Clover before we can offer it.
• Items with an open price or sold by weight are not offered by phone.
• It works through a TimberSwitch app that you install from the Clover App Market. Clover has to approve that app first, so the first restaurants are set up with us one at a time.
• Printing goes to the order printer of your firing device. If none is set, Clover uses that device's built in printer.
• Menu changes reach the AI within about five minutes.

Questions

Related integrations

Fiserv (Clover) is a trademark of its owner; TimberSwitch is not affiliated. Facts about Fiserv (Clover)'s product last checked October 3, 2026.