Toast for your AI receptionist, connected for you.

Phone ordering turns on with the AI receptionist. We connect Toast now; until that is switched on for your line, the receptionist takes a message instead.

What it will do on a call

1. A caller orders for pickup. The receptionist offers only items and options from your Toast menu and reads the order back with the total Toast calculates.
2. The caller confirms the order. It goes to Toast and on to your kitchen printers or screen, the same way your other orders do.

What you can do with it

• Friday rush: the AI takes pickup orders while staff stay on the line.
• A caller asks if you still have the special and hears what's on the menu right now.
• Orders arrive in Toast like any other, so the kitchen workflow doesn't change.

Use cases

Industries

What the AI receptionist will do on calls

• Will read your live Toast menu, including sizes and required modifiers.
• Will build the order, have Toast price it, and read back the items and total.
• Will send the order to Toast only after the caller confirms, and say it's in only when Toast accepts it.
• Will never take card numbers on the phone.

A sample call

How setup works

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Our team connects it with you, usually within 1-2 business days. It's part of our free assisted setup, on every package.

1. Choose Connect. A short guided-setup form opens, and our team takes it from there.
2. We confirm the Toast partner approval and tell you what Toast needs from you.
3. You turn on TimberSwitch in Toast's partner integrations page for your location.
4. Tell us pickup times, items to leave out and when phone orders stop.
5. We place a test order with you, then turn on ordering and confirm on your ticket.

What it costs

Works with the AI receptionist, an add-on to any plan once it launches.

Good to know

• Guided setup: our team connects it with you and tests it on your account before callers rely on it.
• Toast lets outside software place orders only after Toast approves the integration. We apply when you ask, and timing depends on Toast.
• You turn the connection on in Toast's partner integrations page. Toast may charge for some partner integrations depending on your Toast plan.
• Pickup orders only. Delivery and payment by phone are not offered.
• If Toast doesn't accept the order, the AI takes a message and alerts your staff.

Questions

Related integrations

Toast, Inc. is a trademark of its owner; TimberSwitch is not affiliated. Facts about Toast, Inc.'s product last checked October 3, 2026.