Google Calendar for your AI receptionist, connected for you.

Booking turns on with the AI receptionist. We connect Google Calendar now; until that is switched on for your line, the receptionist takes a message instead.

What it will do on a call

1. A caller asks for an appointment. The receptionist checks open times in Google Calendar, offers two or three, reads the one they pick back to them and books it only after they say yes.
2. A caller needs to move or cancel. The receptionist finds the booking that matches the number they are calling from and changes it in Google Calendar once they confirm.

What you can do with it

• A caller asks for a consultation next week and hangs up with a booked time, even when the front desk is busy.
• After-hours callers book the next open slot instead of leaving a voicemail you return the next morning.
• A caller who booked by phone moves or cancels their own appointment without waiting for a callback.
• Salons, groomers and home-service businesses that already live in Google Workspace and don't want a separate booking tool.

Use cases

Industries

What the AI receptionist will do on calls

• Checks your calendar's free and busy times and offers two or three open times inside your bookable hours.
• Reads the time back and books it only after the caller says yes. The event has the caller's name, callback number and reason.
• Checks the time is still free at the moment it books, so two callers can't take the same slot.
• Moves or cancels a booking only if the AI made it and the caller is calling from the number that booked it.
• If Google doesn't answer within a few seconds, takes a message instead and tells the caller the team will confirm.

A sample call

How setup works

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Our team connects it with you, usually within 1-2 business days. It's part of our free assisted setup, on every package.

1. Choose Connect on this page or in the app. If it shows Guided setup, Connect opens a short form and our team connects it with you.
2. On a call with us, sign in with the Google account that owns the calendar you want bookings in. If Google shows "Google hasn't verified this app", choose Advanced and continue to TimberSwitch.
3. Approve the two permissions below: seeing your free and busy times, and creating events on calendars you own.
4. Tell us which calendar to book into (your main calendar, or another one you own: Google Calendar, Settings, the calendar's name, Integrate calendar, Calendar ID), your time zone, bookable hours for each day, appointment length, the gap to leave between appointments, and how far ahead callers may book.
5. In the app, turn on the actions you want. Checking open times is on by default; booking, moving and cancelling stay off until you turn them on.
6. Call your number and book a test appointment, then check it appears in Google Calendar with the caller's name and number.
7. If your Google Workspace admin restricts third-party apps, ask them to allow TimberSwitch in the Admin console under Security, API controls, App access control.

What it costs

Works with the AI receptionist, an add-on to any plan once it launches.

Good to know

• Until Google finishes verifying our app for the calendar permission it treats as sensitive, sign-in shows a "Google hasn't verified this app" screen. You choose Advanced, then continue. Verification also caps sign-ins at 100 accounts until it is done.
• Books into one calendar per connection, and the Google account you connect must own that calendar. Staff-by-staff calendars come later.
• Only busy and free times are checked. An event marked Free in Google is treated as open, and other calendars on the same account are not checked.
• The AI only moves or cancels appointments it booked. Anything your team added by hand stays with your team.
• Google workspace admins can block third-party apps. If yours does, an admin has to allow TimberSwitch first.
• Each check or booking adds about a second to the call. A slow answer from Google means the AI takes a message instead of booking.
• Booking on calls needs the AI receptionist, which is on the Receptionist and Front Desk packages.

Questions

Related integrations

Google is a trademark of its owner; TimberSwitch is not affiliated. Facts about Google's product last checked October 3, 2026.