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Guided setup

Make for TimberSwitch, connected for you.

Send calls, voicemails and messages into Make scenarios, then on to the thousands of apps Make connects.

● Anyone who automates with Make ● No sign-in needed ● Automation
Guided setup, included.

Our team connects it with you, usually within 1-2 business days. Choose Connect, answer three quick questions, and a setup specialist schedules a short session with your Make admin, connects it and tests it on your account before callers rely on it. Anything Celonis (Make) needs first, such as a plan level or partner approval, is listed under Good to know.

What it does on a call

  1. A call ends, is missed or leaves a voicemail. TimberSwitch sends the details, with the voicemail transcript, to Make, and your automation takes it from there.
  2. A text comes in or the AI receptionist takes a message. The same happens for texts and messages, so Make can update a sheet, a CRM or a channel.

What you can do with it

  • Post every voicemail transcript to a Slack channel.
  • Add new callers to a Google Sheet or your CRM.
  • Start a follow-up email sequence after a missed call.

Use cases

Industries

What the AI does on the call

  • Will send each call, voicemail and message event to your Make scenario as it happens.
  • Will sign every event so your scenario can check it came from TimberSwitch.

How setup works

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Our team connects it with you, usually within 1-2 business days. It's part of our free assisted setup, on every package.

  1. Choose Connect. A short guided-setup form opens, and our team takes it from there.
  2. In Make, add a Custom Webhook module and copy its address.
  3. Add that address on the Webhooks page in the app and pick the events you want.
  4. We check the first events arrive with you and confirm on your ticket.

What it costs

Included on every plan at no extra cost.

Good to know

  • Guided setup: our team connects it with you and tests it on your account before callers rely on it.
  • It uses our webhooks and Make's Custom Webhook module. Make has no built-in signature check, so we help you add one or keep the webhook address secret.
  • Make can receive events from us; the AI does not run Make scenarios during a call.

Questions

How does Make setup work?

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Choose Connect, answer three short questions, and a setup specialist arranges a short session with your Make admin. Setup is free on every package, as part of our free assisted setup.

Does Make cost extra?

Included on every plan at no extra cost. Setup is free.

Who uses Make with TimberSwitch?

Anyone who automates with Make. Industries: Any business.

What if the system I use isn't listed?

Tell us what you use and we'll set it up with you. The request form on the integrations page opens a ticket with our team, and we reply within one business day.

Is this different from webhooks?

It uses the same signed webhooks, set up for Make with our help.

Does it work on the Phone package?

Yes, like webhooks and Zapier.

Related integrations

Connect

Full setup steps, permissions and troubleshooting are on the support page. Using something else? Tell us what you use.

Celonis (Make) is a trademark of its owner; TimberSwitch is not affiliated. Facts about Celonis (Make)'s product last checked October 3, 2026.