Guided setup

Slack for TimberSwitch, connected for you.

Post missed calls, voicemail transcripts and messages the AI receptionist takes to the Slack channel your team already watches.

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● Small teams that run their day in Slack ● No sign-in needed ● Team chat

Guided setup, included.

Our team connects it with you, usually within 1-2 business days. Choose Connect, answer three quick questions, and a setup specialist schedules a short session with your Slack admin, connects it and tests it on your account before callers rely on it. Anything Slack Technologies, LLC (Salesforce) needs first, such as a plan level or partner approval, is listed under Good to know.

What it does on a call

A call ends, is missed or leaves a voicemail. TimberSwitch sends the details, with the voicemail transcript, and Slack posts them to the channel you pick.

What you can do with it

Every missed call shows up in #front-desk with the caller's number, so whoever is free calls back.
Voicemail transcripts land in the channel, so nobody has to listen to the recording to know what it's about.
A message the AI receptionist takes after hours is waiting in Slack the next morning.

Use cases

Team alerts in Slack and Teams

Industries

Any business Professional services Home services Veterinary

What the AI does on the call

Nothing changes on the call: Slack gets the details after the call, voicemail or message.
Each post carries the caller's number, the time and, for voicemail, the transcript.
You pick the channel, and which events post there.

How setup works

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Our team connects it with you, usually within 1-2 business days. It's part of our free assisted setup, on every package.

Choose Connect. A short guided-setup form opens, and our team takes it from there.
Tell us the channel and which events to post: missed calls, voicemails, texts or AI messages.
On a short call we build the Zap or Make scenario with you, signed in to your own Zapier or Make and Slack accounts.
We send a test call through and check it posts, then confirm on your ticket.

What it costs

Included on every plan at no extra cost.

Good to know

Guided setup: our team connects it with you and tests it on your account before callers rely on it.
We connect Slack through Zapier or Make, using the same signed events as our webhooks.
Posts are one-way. Replying in Slack doesn't call or text the caller back.
Your Zapier or Make plan's task limits apply.

Questions

How does Slack setup work?

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Choose Connect, answer three short questions, and a setup specialist arranges a short session with your Slack admin. Setup is free on every package, as part of our free assisted setup.

Does Slack cost extra?

Included on every plan at no extra cost. Setup is free.

Who uses Slack with TimberSwitch?

Small teams that run their day in Slack. Industries: Any business, Professional services, Home services, Veterinary.

What if the system I use isn't listed?

Tell us what you use and we'll set it up with you. The request form on the integrations page opens a ticket with our team, and we reply within one business day.

Do I need a Zapier or Make account?

Yes, a free or paid one. The posts run in your account, so you can change them later.

Can a post go to more than one channel?

Yes. Each event can post to its own channel.

Does it work on the Phone package?

Yes. Slack posts only need our call events, which every package has.

Related integrations

Connect

Full setup steps, permissions and troubleshooting are on the support page. Using something else? Tell us what you use.

Slack Technologies, LLC (Salesforce) is a trademark of its owner; TimberSwitch is not affiliated. Facts about Slack Technologies, LLC (Salesforce)'s product last checked October 5, 2026.