Guided setup

RescueGroups.org for your AI receptionist, connected for you.

Answer availability calls for your adoptable pets from your public RescueGroups.org listings, with no key needed from you.

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● Rescues and foster networks that list on RescueGroups.org ● No sign-in needed ● Animal shelter software

Guided setup, included.

Our team connects it with you, usually within 1-2 business days. Choose Connect, answer three quick questions, and a setup specialist schedules a short session with your RescueGroups.org admin, connects it and tests it on your account before callers rely on it. Anything RescueGroups.org needs first, such as a plan level or partner approval, is listed under Good to know.

Answering availability questions turns on with the AI receptionist. We connect RescueGroups.org now; until that is switched on for your line, the receptionist takes a message instead.

What it will do on a call

A caller asks if an animal is still available. The receptionist checks your current listings in RescueGroups.org and answers from what it finds.

What you can do with it

"Is Max still available?" gets a straight answer at 9pm instead of a voicemail.
Callers hear which animals are on hold and are told how to apply.
Staff spend fewer hours answering the same availability calls.

Industries

Nonprofits and shelters

What the AI receptionist will do on calls

Will look the animal up by name or id in RescueGroups.org and say whether it is available, on hold or adopted.
Will point callers to your adoption application and hours.
Will take a message for anything else, such as surrenders or lost pets, and route urgent calls to staff.

A sample call

Caller Is the beagle named Max still available?

AI Max is still available. You can apply on our website, and adoptions run 11 to 5 daily.

Caller Great, thanks.

How setup works

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Our team connects it with you, usually within 1-2 business days. It's part of our free assisted setup, on every package.

Choose Connect. A short guided-setup form opens, and our team takes it from there.
Tell us your RescueGroups.org organization name or id. No password or key is needed from you.
We test lookups with you and confirm on your ticket.

What it costs

Works with the AI receptionist, an add-on to any plan once it launches.

Good to know

Guided setup: our team connects it with you and tests it on your account before callers rely on it.
Read-only: the AI never changes animal records or applications.
Uses the listings you already publish on RescueGroups.org; anything you keep private is not visible to the AI.

Questions

How does RescueGroups.org setup work?

Guided setup: our team connects it with you and tests it on your account before callers rely on it. Choose Connect, answer three short questions, and a setup specialist arranges a short session with your RescueGroups.org admin. Setup is free on every package, as part of our free assisted setup.

Does RescueGroups.org cost extra?

Works with the AI receptionist, an add-on to any plan once it launches. Setup is free.

Who uses RescueGroups.org with TimberSwitch?

Rescues and foster networks that list on RescueGroups.org. Industries: Nonprofits and shelters.

What if the system I use isn't listed?

Tell us what you use and we'll set it up with you. The request form on the integrations page opens a ticket with our team, and we reply within one business day.

Do you need our RescueGroups login?

No. We read the listings you already publish.

How current are the answers?

As current as your RescueGroups.org listings.

Related integrations

Connect

Full setup steps, permissions and troubleshooting are on the support page. Using something else? Tell us what you use.

RescueGroups.org is a trademark of its owner; TimberSwitch is not affiliated. Facts about RescueGroups.org's product last checked October 3, 2026.