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FOR HOME SERVICE COMPANIES · AI RECEPTIONIST COMING SOON

AI phone answering for HVAC, plumbing and electrical

When you are on a roof, a missed call is a job going to the next company on the list. The receptionist picks up, answers what you have written down, and gets the caller's details to you.

Have us set it up, free See pricing →
  • ✓ Free setup: we set it up for you
  • ✓ Free number porting help
  • ✓ Support from real people, included
  • ✓ No setup fees
AI receptionistComing soon

Every caller gets a friendly answer on the first ring, even when the whole team is busy.

Coming soon as an add-on to any plan. It greets callers as your business, answers common questions from the facts you give it, and asks before it rings a person. If nobody is free, it takes a proper message, so you call back the right people first instead of playing voicemail tag.

  • Your greeting, your choice of voice and your house rules
  • Answers only from the facts you give it, like hours, insurance or parking, and never makes up an answer
  • When a caller wants a person, it asks first, then rings the extension you choose
  • Takes a message with name, callback number, reason and urgency, plus an AI summary and the full transcript
  • Flags urgent calls, using keywords you set

The AI receptionist is built and being readied for launch. Until it is switched on, calls ring your phone menu, extensions and ring groups as usual, and every package already includes those.

See pricing →
The AI receptionist settings for a demo dental office: active, the display name callers hear, a warm US voice, the spoken greeting and the house rules it follows
Write the greeting and house rules in plain English.
THE TEN QUESTIONS

What callers ask home service companies most.

Write your answers to these into the receptionist's business facts. It only quotes what you write, so a question you leave blank gets a message for your team, never a made-up answer.

  1. My system is down. Can you come today?

    Takes an urgent message with the address, the problem and a callback number read back digit by digit, and can ring your on-call tech first.

  2. Can I book an estimate?

    Takes the request with the caller's details and the times that suit them.

  3. Do you serve my area?

    Answers from the towns or zip codes you list, and takes a message if it isn't sure.

  4. What are your hours and after-hours fees?

    Gives your hours and any after-hours or weekend rates you write down.

  5. Where is my technician?

    It can't see your schedule, so it takes a message or rings your office.

  6. How much is a service visit?

    Quotes the trip or diagnostic fee you list.

  7. Do you offer maintenance plans?

    Explains the plans you describe.

  8. Do you offer financing?

    Explains your financing options from what you wrote.

  9. I need to make a warranty claim.

    Takes a message with the details for your office to follow up.

  10. How do I pay my invoice?

    Tells callers how to pay, from what you wrote.

YOUR SYSTEMS

Software home service companies use.

Connect the self-serve ones yourself. For the rest, guided setup is included. Our team connects it with you, usually within 1-2 business days. Booking and lookups turn on with the AI receptionist; until then it takes a message instead.

Google Calendar

Guided setup

Find an open time and book it into your Google calendar while the caller is on the line.

Most small offices

Microsoft 365 / Outlook calendar

Guided setup

Find an open time and book it into your Outlook calendar while the caller is on the line.

Offices on Microsoft

Jobber

Guided setup

Turn "can you come out today?" into a real request in Jobber, with the caller's details and a call summary filled in.

HVAC, plumbing, electrical, cleaning, landscaping

Housecall Pro

Guided setup

Turn after-hours calls into Housecall Pro leads with the address, callback number and call summary filled in.

HVAC, plumbing, electrical, cleaning and other home service pros

ServiceTitan

Guided setup

Send every after-hours caller into ServiceTitan as a booking request your CSRs confirm and dispatch.

Larger HVAC, plumbing and electrical contractors on ServiceTitan

Workiz

Guided setup

Create Workiz leads from phone calls, with the job type, address and callback number captured for your dispatcher.

Locksmiths, garage door, appliance repair, junk removal and other trades

HubSpot

Guided setup

Log every call on the right HubSpot contact, create contacts for new callers, and greet known callers by name.

Small businesses, agencies and nonprofits on HubSpot, including the free CRM

Pipedrive

Guided setup

Log every call as a Pipedrive activity on the right person, and turn new callers into leads for your pipeline.

Sales-led small teams and service businesses on Pipedrive
All integrations for home service companies →
QUESTIONS FROM HOME SERVICE COMPANIES

The honest answers.

Is the AI receptionist available now?

Not yet. It is built and coming soon as an add-on to any plan. Until then your calls use the phone menu, extensions and ring groups, which every plan includes.

Can the AI receptionist handle emergency calls?

It takes an urgent message with the address, the problem and a confirmed callback number, flags it using the keywords you set, and can ring your on-call tech. It doesn't diagnose problems.

Will it quote prices I haven't set?

No. It quotes only the fees you write down, and takes a message for anything else.

What does it cost?

The AI receptionist is coming soon as an add-on to any plan. Today TimberSwitch starts at $9 a month for your business: a number, an extension and 300 minutes each way, plus $4 a month for each extra extension, before tax.

More about the AI receptionist →

Business phones from $9 a month.

The AI receptionist is coming soon as an add-on to any plan. Today TimberSwitch starts at $9 a month for your business: a number, an extension and 300 minutes each way, plus $4 a month for each extra extension, before tax.

See pricing →