An AI receptionist for restaurants
The phone always rings in the middle of the rush. The receptionist answers the questions you write down, so your host and kitchen can keep going, and passes everything else to your team.
- ✓ Free setup: we set it up for you
- ✓ Free number porting help
- ✓ Support from real people, included
- ✓ No setup fees
Every caller gets a friendly answer on the first ring, even when the whole team is busy.
Coming soon as an add-on to any plan. It greets callers as your business, answers common questions from the facts you give it, and asks before it rings a person. If nobody is free, it takes a proper message, so you call back the right people first instead of playing voicemail tag.
- Your greeting, your choice of voice and your house rules
- Answers only from the facts you give it, like hours, insurance or parking, and never makes up an answer
- When a caller wants a person, it asks first, then rings the extension you choose
- Takes a message with name, callback number, reason and urgency, plus an AI summary and the full transcript
- Flags urgent calls, using keywords you set
The AI receptionist is built and being readied for launch. Until it is switched on, calls ring your phone menu, extensions and ring groups as usual, and every package already includes those.
See pricing →
What callers ask restaurants most.
Write your answers to these into the receptionist's business facts. It only quotes what you write, so a question you leave blank gets a message for your team, never a made-up answer.
What are your hours?
Gives your hours, kitchen closing time and any closures you list.
Can I make a reservation?
Takes the request with the name, party size, time and a callback number read back to confirm, or explains how you take reservations.
Can I place a takeout order?
Tells callers how you take orders, from what you wrote, or rings the extension you choose.
Do you deliver?
Answers from what you write about delivery areas and partners.
Do you have gluten-free or vegan dishes?
Answers only from the menu and allergen notes you write. For anything else it offers to connect your team. It never guesses about allergens.
Is there parking?
Gives the address and your parking directions.
Can we book a private event?
Explains what you offer and takes a message with the date, party size and contact details for your manager.
Do you sell gift cards?
Explains how to buy them, from what you wrote.
Are you open on New Year's Day?
Gives the special hours you write into its facts, and says it isn't sure if you haven't.
Can I talk to the manager?
Asks first, then rings the extension you choose, or takes a message if nobody is free.
Software restaurants use.
Connect the self-serve ones yourself. For the rest, guided setup is included. Our team connects it with you, usually within 1-2 business days. Booking and lookups turn on with the AI receptionist; until then it takes a message instead.
Square
Guided setupTake pickup orders by phone into Square with a secure payment link, and book Square Appointments into real open times.
Restaurants, cafes, salons and spasClover
Guided setupPhone orders priced by Clover, created as open orders in Clover and printed on your order printer.
Restaurants and cafes on Clover in the US and CanadaKitchen printer and kitchen screen
Self-servePhone orders printed on your kitchen printer or shown on a kitchen screen, no POS integration needed.
Pickup restaurants on any POS, or none, with a Star or Epson cloud-ready printer or a tabletRestaurant phone ordering
Guided setupPickup orders taken by phone from your own menu and sent to your kitchen the way you already work.
Pickup and takeout restaurants, pizza shops and delis, on Square, Clover, Toast or no POSToast
Guided setupTake phone pickup orders from your Toast menu, read back Toast's total, and send the confirmed order to your kitchen.
Independent restaurants and small groups on ToastSpotOn
Guided setupTake phone pickup orders against your SpotOn menu, with SpotOn pricing the order before the caller confirms it.
Independent restaurants, bars and quick service on SpotOnOpenTable
Guided setupBook, change and cancel OpenTable reservations by phone, using your live table availability.
Restaurants that take reservations on OpenTableStar CloudPRNT printers
Guided setupPhone orders printed on your Star kitchen printer, with allergy notes printed in large reversed type.
Restaurants with a Star TSP100IV, mC-Print3 or another CloudPRNT modelThe honest answers.
Is the AI receptionist available now?
Not yet. It is built and coming soon as an add-on to any plan. Until then your calls use the phone menu, extensions and ring groups, which every plan includes.
Can the AI receptionist take phone orders?
Not yet. It tells callers how you take orders or rings your team. Phone ordering into your point of sale turns on later, through a connector.
Will it get allergen questions wrong?
It answers only from the allergen notes you write, and offers to connect your team for anything else. It never guesses.
Can the host stand see who is calling?
Yes. Pair a TV by the host stand with Screens and it shows calls ringing and in progress, and missed callers nobody has called back, with numbers cut to the last 4 digits.
What does it cost?
The AI receptionist is coming soon as an add-on to any plan. Today TimberSwitch starts at $9 a month for your business: a number, an extension and 300 minutes each way, plus $4 a month for each extra extension, before tax.
Business phones from $9 a month.
The AI receptionist is coming soon as an add-on to any plan. Today TimberSwitch starts at $9 a month for your business: a number, an extension and 300 minutes each way, plus $4 a month for each extra extension, before tax.
See pricing →